Thinking about Airbnb management for your Auckland property?
Whether you’re just exploring short-term renting or ready to start, we’re here to help.
Book a free consultation
Chat about your home, your goals, and what you could earn with Airbnb management in Auckland.
Schedule a chat with Thomas
Schedule a chat with Thomas
Get in touch with Homello
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Frequently asked questions
How long do I have to sign on for?
Most homeowners sign on for 12 months, as it lets your home perform at its best and earn you the most. But we remain flexible to suit your needs if a shorter arrangement works better.
Do you manage everything, or just the bookings?
We handle everything , from guest communication and dynamic pricing to cleaning, maintenance, and restocking. Because we’re local and hands-on, we’re available whenever you or our guests need us. You’ll never deal with offshore call centres or delayed responses, only the founder.
For homeowners, we can also coordinate regular handyman schedules and can arrange concierge-style services for guests when required. Our goal is to provide a truly hands-on, worry-free experience for both you and our guests.
For homeowners, we can also coordinate regular handyman schedules and can arrange concierge-style services for guests when required. Our goal is to provide a truly hands-on, worry-free experience for both you and our guests.
How do I get paid?
Payments are deposited directly into your bank account each month. You will receive a detailed owner statement showing bookings, earnings, and any associated costs, such as restocking or maintenance.
Who pays for utilities and internet?
Utilities (electricity, water, and high-speed internet) should remain connected year-round and paid by the homeowner.
What suburbs do you manage?
We manage short-term rental and Airbnb homes across Auckland, from central suburbs like Ponsonby, Grey Lynn, Herne Bay, Parnell, Mount Eden, and the Viaduct/Wynyard Quarter to coastal spots like Mission Bay, Devonport, Takapuna, and Milford on the North Shore. Wherever you are based in Auckland, our team can manage your property and help you maximise your rental income.
How long does the setup take?
We’ll get your home guest-ready and live within 7 business days of signing on. That includes photography, cleaning, stocking essentials, and creating your listings across major platforms.
What’s the difference between short-term and long-term renting?
Short-term rentals offer more flexibility, higher returns, and better care for your home, with cleaning and property checks after every guest. Auckland homes can earn 30–50% more as short-term rentals compared to traditional long-term renting.
Do you screen guests?
Yes, we use platform tools like ID verification, profile checks, and booking history to help ensure your home is booked by respectful, reliable guests.
What happens if a guest damages something?
We handle the entire resolution process, including submitting claims through Airbnb’s AirCover or the relevant platform’s host protection program.
Can I live overseas?
Yes. You can live overseas or take a hands-off approach. We take care of everything on your behalf.
What if I already have listings on Airbnb or Booking.com?
No problem. We can take over and optimise your existing listings, or create new ones under Homello to unlock better performance and visibility. We’ll also take care of any future bookings already on your account, ensuring a smooth transition without disrupting your guests.
What happens if my home needs maintenance?
If anything needs fixing, we’ll organize it promptly and keep you informed. You’ll be billed directly for the cost, and if you have a preferred maintenance provider, we’re happy to use them.