Raising the standard for short-term rental management in Auckland

While on holiday back home in Auckland, I stayed in a few Airbnbs around the city. Each stay was different, but I noticed familiar gaps: outdated listings, unloved spaces, and missing essentials. Most of all, the guest experience often felt like an afterthought. It made me realise just how much potential was being left untapped, for guests and for the people who own these homes.

Before starting Homello, I spent years in the US leading performance strategy at one of the fastest-growing short-term rental companies in the industry. I worked closely with teams from Airbnb, Booking.com and other major platforms, learning how their systems worked behind the scenes, what trends were emerging, and what guests truly valued. That insight helped drive millions in revenue and shaped how we made homes stand out in crowded markets.

Homello was born from a desire to bring that level of strategy and care to Auckland, but with a more boutique, relationship-led approach. We help local homeowners earn more from their properties while knowing they’re in expert hands. Each home gets a tailored strategy, powered by years of experience and close platform partnerships, to help it perform at its full potential. Auckland has no shortage of beautiful spaces. We believe they deserve hospitality that feels thoughtful, personal, and in line with today’s standards.